Frequently Asked Questions from Parents


    Can I call my student’s DRC Service Coordinator for updates on my student? What information can the DRC provide me about my student?

  • Due to the limitations of Family Educational Rights and Privacy Act (FERPA), DRC staff can only discuss issues relating to a student if a current release of information is on file that authorizes us to discuss your student's status at the DRC and their accommodations. Please keep in mind if a release is on file, certain information may still be limited.


  • Can I make an appointment with a service coordinator without my student?

  • At the DRC, we take a student centered approach that honors the student as the agent of their affairs. For this reason, it is necessary that students practice self advocacy and be present in all appointments. However, the DRC has a release of information form that the student may choose to sign that allows the guardian to be present in the appointment and communicate with our office. 


  • What level of support can you provide to my student? Will the DRC provide an aide for my student like they received in high school?

  • The DRC provides accommodation support specific to a student's individual needs for equal access to UCSC programs. We can provide referrals to a variety of different local independent advocates who who provide educational and independent living support (e.g. time management, organization, academic deadlines, classroom support, tutoring, homework support, study skills, peer mentor/support, administrative support).


  • Does UCSC offer quiet dorms or single dorms for students for disability related reasons?

  • Yes. If your student has a disability that impacts their ability to live in the standard housing environment, they can request a housing accommodation to modify the existing living environment (e.g. an ADA accessible room, debunked bed, visual fire alarm, etc.). For more information about how to request housing accommodations please visit our Housing Accommodation Recommendation page.


  • How can my student schedule an appointment and how do you remind them?

  • They can call our office at 831-459-2089 or come into our office at 125 Hahn Student Services and make an appointment at our front desk. We do not remind students of their appointment by phone, text, or email. However, we can send them a Google invite which they can accept and will appear on their google calendar linked to their @ucsc.edu email. The student is responsible for making the appointment and following up. 


  • Will my student receive the same accommodations that they received in high school?

  • Some accommodations could remain the same, and others may change. The accommodations they receive will be based upon the access needs revealed by the student story and documentation review during their first appointment. Please visit our High School v. College page for more information about the differences between the two education systems. For general information about the types of accommodations we offer, please review our Services and Accommodations page.


  • Is my student’s IEP/504 Plan sufficient documentation?

  • The IEP/504 Plan is sufficient documentation for working with the UC Santa Cruz DRC. Based on the accommodations your student is requesting, additional documentation may be required. More recent documentation detailing the functional limitations of your student may be needed to qualify for accommodations should they transfer to another university, require testing for graduate program admission, or need accommodations within their graduate programs beyond UCSC.


  • Can the DRC help my student register for their classes or provide major advising?

  • Educational goals and course schedules are determined by each student in consultation with their academic department and college academic adviser. Students are responsible for arranging their own class schedules and registering for classes. For additional support, students will need to meet with their college academic adviser.


  • Does the DRC provide tutoring?

  • The DRC does not provide tutoring through our office. However, we can refer the student to Learning Support Services, which provides one hour of tutoring in a peer group setting available all UCSC students. If the student requires additional support, please have them contact their DRC Service Coordinator.


  • My student needs additional time on their placement exams. Can this be arranged before school starts?

  • Yes. Please fill out our Placement Exam Request Form.


  • Can you help my student find clubs?

  • We have the ALI Program that is student led by DRC students and allies who meet every week and discuss disability issues and create events. The DRC also sponsors various periodic social events such as movie nights, game nights and study jam. Check out other UCSC clubs.